Feedback & Complaints

ISADD is committed to continuously improving our service standards. We value all feedback and encourage your comments, compliments and complaints. They’re important to us and will help us improve our services and your service experiences. Your comments and suggestions will be treated confidentially.

Feedback can be provided via:

• Online submission form provided online on this page
Form can be filled out anonymously or with contact details.

• Contacting ISADD directly:

Post to ISADD at 18 Hardy Street, South Perth, WA 6151
Phone: 92276888
Email: admin@isaddwa.org

• Requesting to speak with or make an appointment to see the relevant services personnel

Client Feedback Form

Subject Type

This message is a:

Would you like your feedback to be anonymous?

Yes

Would you like a response to your feedback?

Yes

Name

Please do not fill in personal details if you wish to provide feedback anonymously

First Name

Last Name

Phone Number

(###)

###

####

Message

Submit feedback without going through us:

Should you wish to make a complaint without notifying ISADD, contact The Health and Disability Services Complaints Office (HaDSCO). HaDSCO deals with complaints about health, disability, and mental health services in Western Australia. The service is free and available to everyone.

Phone: 08 6551 7600
Email: mail@hadsco.wa.gov.au
Website: https://www.hadsco.wa.gov.au/home/

Phone: 1800 800 110
or
completing a complaints form at:

https://forms.business.gov.au/smartforms/servlet/SmartForm.html?formCodOCFe=PRD00-